Certificate IV in Business [BSB40215]

Certificate IV in Business (CRICOS Course Code: 086983M)

This qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Possible job titles relevant to this qualification include:

  • Customer Service Advisor
  • Data Entry Operator and/or Word Processing Operator
  • General Clerk
  • Payroll Officer
  • Typist and/or Receptionist

After achieving the BSB40215 Certificate IV in Business, students may undertake range of Diploma qualifications

Entry Requirements

There are no entry requirements for this qualification.

Learners are over 18 years of age. All international students must be able to demonstrate an IELTS 5.5 level of English language or equivalent. They have either completed their education to a level which is equivalent to an Australian Senior High School, College or University

Course Duration

This program is delivered 20 hours /week full time study ,15 hours face-to-face and 5 hours online using Moodle as platform, entirely off-the-job at SIBN campus through a combination of face-to-face trainer-led classes and practical classes involving small group and individual activities.

Calendar Year: Twenty-six (26) weeks

Academic Year: Twenty (20) weeks

Term breaks: 2x3 weeks

Allocated hours: 400 contact hours

Modes of study

Some of the modes of study used at SIBN College include:

  • Tutorial group discussions
  • Lectures
  • Group work
  • Audio or visual presentations
  • Self-directed learning through research
  • Problem-solving

Assessment Methods

This course includes a variety of assessment methods including:

  • Practical demonstration / Observation
  • Questioning
  • Interview
  • Case study/Scenario Problem solving
  • Role play
  • Assignment
  • Written test/Knowledge Test
  • Report
  • Assignments
  • Portfolio
  • Short Q&A
  • Project
  • Presentations


Core Unit

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Elective Units

BSBCRT401 Articulate, present and debate ideas
BSBCMM401 Make a presentation
BSBMKG417 Apply marketing communication across a convergent industry
BSBMKG418 Develop and apply knowledge of marketing communication industry
BSBCUS401 Coordinate implementation of customer service strategies
BSBMKG413 Promote products and services
BSBITU401 Design and develop complex text documents
BSBMGT407 Apply digital solutions to work processes
BSBLED401 Develop teams and individuals


Home | Agent for SIBN | Site Map | Enquiry