Certificate III in Business [BSB30120]

Certificate III in Business (CRICOS Course Code: 105567K)

This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Possible job titles relevant to this qualification include:

  • Word Processing Operator
  • Information Officer
  • Data Entry Operator
  • Customer Service Officer
  • Payroll Officer
  • Clerical Officer

After achieving the BSB30120 Certificate III in Business, students may undertake the BSB40120 Certificate IV in Business.

Entry Requirements

There are no entry requirements for this qualification. However, substantial work experience would be highly regarded. It is recommended that individuals should be 18 years or older; and have completed Year 10 or its equivalent with suitable English language skills. International Students are also required to have an English ability at the IELTS 5.0 or equivalent.

Course Duration

This program is delivered 20 hours /week full time study ,15 hours face-to-face and 5 hours online using
Moodle as platform, entirely off-the-job at SIBN campus through a combination of face-to-face trainer-led
classes and practical classes involving small group and individual activities.

Calendar Year: Fifty-two (52) weeks

Academic Year: Forty (40) weeks

Term breaks: 4x3 weeks = 12 weeks

Allocated hours: 1000 contact hours

Core Unit

BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication

Elective Units

BSBTEC301 Design and produce business documents
BSBWRT311 Write simple documents
BSBPEF301 Organise personal work priorities
BSBOPS305 Process customer complaints
BSBESB403 Plan finances for new business ventures
BSBFIN302 Maintain financial records
BSBESB301 Investigate business opportunities


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